724 Privacy Policy – Malaysia User Data Protection
724 is committed to protecting the privacy and personal data of all users on our platform. This policy explains what information we collect, how we use it, and your rights as a user in Malaysia.
Updated: 2026. Applies to all registered users in Malaysia.
Types of Information We Collect
When you register and use the 724 platform, we collect several categories of information to ensure the platform operates smoothly and securely.
Account Information
Includes your full name, email address, phone number, date of birth, and password provided during registration. This information is used to verify your identity and enable secure login.
Payment & Transaction Information
We maintain records of all MYR deposit and withdrawal transactions, including the payment methods used such as FPX or GrabPay. We do not store full card numbers; sensitive financial data is handled by approved and certified payment providers.
Device & Browser Data
We collect technical information such as device type, operating system, browser version, IP address, and access log data. This helps us detect suspicious activity and strengthen your account security.
Platform Usage & Activity Data
Includes betting records, activity timestamps, game preferences, and interactions with platform features. This data is used to improve our services and personalise your experience.
Summary of Information Collected
- Name, email, phone number
- Date of birth & identity information
- MYR transaction records
- IP address & device data
- Game activity history
- Cookie and session tracking data
How We Use Your Personal Information
Platform Operations & Security
724 uses your information primarily to operate the platform, process MYR deposits and withdrawals, verify user identities, and prevent fraud and money laundering. We also use it to deliver accurate and responsive customer support.
Improvement & Communications
Usage data is analysed to improve the overall platform experience. We may use your email to send important account notifications, terms updates, or promotional information — all of which you can unsubscribe from at any time via your account settings.
Cookies & Tracking Technologies
The 724 platform uses cookies and similar tracking technologies to enhance platform functionality and user experience. Cookies are small files stored on your device when you visit our platform.
We use several types of cookies:
- Session cookies: Required to keep you logged in during an active session and to ensure account security.
- Preference cookies: Saves your preferences such as interface language and display settings.
- Analytics cookies: Helps us understand how users interact with the platform for service improvement purposes.
You can control or block cookies through your browser settings. However, blocking essential cookies may affect certain functions of the 724 platform.
Data Storage & Security
Security Measures
724 applies strict technical and organisational security measures to protect your personal data from unauthorised access, loss, or misuse. These include SSL encryption for all data transfers, layered access controls for internal staff, and round-the-clock system monitoring.
All financial transaction data in MYR is stored on servers that meet industry security standards.
Data Retention Period
We retain your personal data for as long as your account remains active, and for a prescribed period after account closure to meet legal and regulatory requirements in Malaysia.
Data that is no longer needed will be securely deleted in accordance with 724's internal procedures.
Sharing Information with Third Parties
724 does not sell or rent users' personal data to any third party for marketing purposes. We only share information in the following limited circumstances:
- Service providers: Third parties that help us deliver services such as payment processing, identity verification, and technical infrastructure — all bound by strict confidentiality agreements.
- Legal requirements: When required by Malaysian law, court order, or a relevant regulatory authority.
- In cases involving fraud investigations or illegal activity related to a user's account.
User Rights & How to Contact Us
As a 724 user, you have the following rights regarding your personal data:
- Right to Access: Request a copy of the personal data we hold about you.
- Right to Rectification: Request corrections to information that is inaccurate or out of date.
- Right to Deletion: Request deletion of your data, subject to legal requirements.
- Withdraw consent for marketing communications at any time.
To exercise any of these rights, or if you have questions about this privacy policy, please contact us at [email protected] or check our FAQ page. We will respond within a reasonable timeframe in accordance with applicable legal requirements.
Questions About Your Data Privacy?
Visit our FAQ section or contact the 724 support team for further clarification.
FAQ Create Account